FAQ

How do I cancel an order?

We can only cancel an order within 12 hours of the order being placed. After 12 hours, the order has most likely been processed and ready to ship or has already been shipped. Once a cancellation is effective, we will no longer process it. We apologize for the inconvenience, but we pride ourselves on fast service, which includes getting your order out as quickly as possible.

When will my order be shipped?

Orders are typically processed and shipped within 7 business days of purchase.

How long does it take to ship?

Shipping times vary because we ship from different logistics centers around the world depending on your location. The average shipping time is approximately 7 to 20 business days. Your tracking number will be updated 7-10 days after your order is shipped.

Is my information safe when using this website?

Yes, we use the latest technology to ensure that your information is secure. For more information, please read our Privacy Policy.

How can I tell if an item is in stock?

Unfortunately, the inventory of our products changes rapidly, and we cannot be sure whether the goods you need are in stock until you place an order. Once you place your order, we will either take your product from our inventory or
our staff will contact the designer directly to order it. We will contact you as soon as possible to let you know when the item will be ready for you.

How to Pay
1. What payment methods do we accept?
When you place an order using PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You can still check out even if you don't have a PayPal account. To do so, tap "Pay with a debit/credit card" and you will be redirected to a secure page where you can enter your credit card information or complete your payment securely through PayPal.
On iPhone, you can use Face ID, Touch ID, or a passcode to unlock your device. On Android devices, you can use Face ID, fingerprint scan, PIN code, or
pattern to unlock your device (depending on the device lock set on your device). Once completed, you will automatically be redirected to the PayPal home screen.
You can also click this link to set up your key.
PayPal Key requires a device running at least iOS 16, macOS, or Android 9. The web version requires Safari or Chrome browser.